Official Support

Getting Started 2

• How to create account?
• How to play video?

FAQ 2

• Is possible to download video?
• How to change password in my account?

Login 3

• I am a paying member but I am unable to login into my account....
• What should I do I can't remember my password? Please, help!
• I can't log in with right username and password, why is that?

Problem with video streaming 3

• What do I do if my video streaming is choppy?
• I get a black screen when trying to play back videos, what should I do?
• There is no sound?!

Other technicals 2

• Did you find a bug or glitch. What to do now?
• Are your sites MAC and mobile compatible?

Technical recomendations 2

• How can I improve the speed and functionality of the web site?
• Which web browsers are recommended to be used with "MadhotX"?

Membership cancelling 2

• How do I cancel my membership?
• How can I verify if my account has been cancelled?

How to update payment information 2

• How can I update my payment method?
• My credit card is almost expired! What should I do?

Bank statement 2

• I don't recognise some of the charges on my credit card statement.
• What will appear on the bank statement?

Other billing questions 3

• How often will I be charged for my membership?
• I have an issue with the billing of my membership
• How to re-activate my mebership?

Glory Hole Club 3

• Wow! Where is the Glory Club?
• Is possible to come without code?
• How to became a visitor of the Mad Glory Club?